FAQ ICCRC Full Skills Exam Prep
We have answered a few common questions below, but feel free to send an email if you have any other inquiries.
1. How often does your material get updated?
All of our material is updated according to the 90-day cut-off period established by the ICCRC before every exam.
2. How long does shipping take?
We ship on Mondays and Wednesdays by XpressPost, and it takes 1-3 business days to reach you depending the area you are in. For example, if you order on a Saturday, your order should likely reach you on Tuesday (Quebec/Ontario area) or Wednesday-Thursday (Western Canada). Your order will be processed and you will receive a tracking number when your order is shipped.
For international shipping, it takes 1-2 weeks to reach you and there may be a surcharge.
When a shipping day falls on a holiday, your order will be sent the following business day.
Please be advised that due to update period, orders received around 3 months before every exam may be delayed for a couple of weeks to be processed and shipped. This way, we make sure you receive the most current edition of our material.
3. What is the average passing grade for the ICCRC exam?
The ICCRC uses a method that allocates a certain amount of points to questions based on their difficulty, so there is no way of knowing exactly which score you would need. However, if you score 80% on our exam simulations, you are likely ready for the actual ICCRC exam.
4. The laws keep changing, but I want to start studying soon – when should I order the books?
We understand how difficult it can be to keep updated for your exam when the laws keep changing, which is why the books are always updated according to the 90-day cut-off established by the ICCRC before every exam. We recommend purchasing our books and seminars 2.5 months before your ICCRC Full Skills Exam to receive the most current edition. When there are changes, refer to our Facebook page and blog to keep yourself updated.
5. When I purchase your books, do I still need to read all of the CIC manuals, operational bulletins, etc.?
The short answer is no, you won’t have to read every OP, IP, etc. We read and compiled the most important manuals produced by the CIC so you don’t have to. However, to study and read as much as you can during your preparation will help you understand and retain all of the information.
When you do the exam simulations, the Answer Matrix on the answer sheet will show you exactly which areas you are weak in and need to focus on. You will then know which manuals to focus on.
The Test Day Data Booklet provides a summary of the data in the manuals and is perfect for those who have finished their courses with a general knowledge of immigration classes but need to have quick access to specific information.
6. Do I need to study before the seminar?
Yes. The seminar is to show you which question types will most likely be on your exam and what your individual weaknesses are, but it is necessary to study as much as you can prior to the seminar. You should read through the Operational Manuals found here and everything from the CIC website. The cases provided here are also very beneficial as they give a humanistic side to the various laws. It is also essential to have a complete understanding of the Immigration Act and Regulations and the ICCRC documents. We also offer free lessons and updates on Facebook, YouTube and our Blog.
7. I feel I need a small review, do you provide this?
Yes, we offer hundreds of hours of free lessons, which we strongly recommend you review before the seminar. However, during the seminar, we won’t spend time going over every category of immigration since you already have knowledge of this if you passed your immigration course. Instead, we will focus on the areas you are lacking in. After the simulation exam, we will go over your questions/doubts and give you clear explanations on these answers. So, instead of going over every topic, we focus on the areas of study you need.
8. Can I photocopy/scan your materials?
No, you cannot reproduce or resell any portion of any of our materials. It is illegal to reproduce any portion of any book unless you have a written authorization from the authors as you can read here. If someone shows up to the exam with photocopies of our materials, they will be sent home.
We have asked the ICCRC Exam Invigilators to pass along the details of anybody who shows up to their exam with photocopies of our materials and we will immediately file a lawsuit against that person in civil court as well as a complaint with the ICCRC since this is a very clear violation of the COE.
On a personal level, we feel that if you are photocopying books, which is immoral as well as illegal, you will probably do the same immoral and illegal actions with your clients. These types of actions can ruin their lives as well as the reputation of every other member of the ICCRC, which is the reason why we will file a complaint to the ICCRC immediately, which may lead to your licence being revoked. If you have a classmate who is photocopying our materials, you can confidentially report him/her to us at firstname.lastname@example.org (with any proof you may have) and our lawyer will take care of the rest.
9. What if I order the booklets and later decide to take the seminar?
Not a problem, you can choose the option Seminar without Test Day Booklet which includes a discount since you already have this book. In the seminar, we will provide you with a specially designed 100 Question Exam Simulation that is only available for seminar attendees, so feel free to order all 4 books (Test Day Data Booklet + Exam Simulations #1, 2 and 3) and decide later if you want to take our seminar.
* Kindly note that if you take the seminar and then order any of our booklets, those books will be at regular price, which is why most people prefer to order the Full Package from the beginning.
10. I purchased the books in the past and would like the most recent edition – What should I do?
It is recommended for you to purchase our materials within 90 days of the exam. As such, if you order our material and then decide to take the exam later, you can update yourself through our Facebook page and blog. If you would like to re-order the material, you will receive the same discounts that are currently available on our shop page.
11. Can I keep a recording of the seminar?
No. We do not offer a recording of the seminar and you can not record it yourself as this action will break copyright laws.
12. What is the Seminar Money Back Guarantee?
We are so confident that you will benefit from the seminar that if you are unhappy for any reason, we will give you a refund. You will just need to follow these steps:
1) You will let us know within the first 2 hours of the seminar.
2) We will ask you to fill in a questionnaire to see how we can improve (you can mail this in).
3) We will send your refund.
* Unfortunately, there is no money-back guarantee for the books, so these will be deducted from your refund at their regular price.
13. What if I take the seminar and then don’t pass?
We truly believe in going to all lengths to help people pass the Full Skills Exam to become RCICs, which is why we’ve used our expertise in education and immigration to produce the books and seminars that so many clients have benefited from.
As such, if you take the seminar, implement the individual study plan and still don’t pass the ICCRC Full Skills Exam, we will provide you with a FREE one on one consultation to address any additional support you need to make sure you pass the exam.
14. What is in the Test Day Data Booklet?
The Test Day Data Booklet is a 57 page summary of the following topics:
ICCRC, Committees, Complaints and Discipline Process, Client Account, Code of Professional Ethics, Retainer/Agent Agreements, Withdrawal from representation, Agents, RISIAs, Canada’s System of Government, Canadian Charter, Distribution of Legislative Powers, Hierarchy of Courts, Delays, Inadmissibility, Rehabilitation, Refugees, Visitor Visa, eTA, Super Visa, Students, International Experience Canada, Caregivers, Temporary Foreign Workers, NAFTA, Family Class, Sponsorship, Express Entry, Federal Skilled Workers, Federal Skilled Trades, Canadian Experience Class, Start-up Visa, Investor Pilot Program, Self-Employed Persons, PNPs, National Occupational Classification, Language Tests, Educational Credential Assessment, PR Status, Citizenship, Where to apply, Federal and Quebec fees, CAQ, CSQ, Quebec Programs, Quebec Skilled Workers, Quebec Family Class, Quebec Entrepreneurs/Investors/Self-employed Persons, LICO, POF, Atlantic Immigration Pilot Project and more!
It was written in a way to help you access the information easily for the type of questions they will ask you in your exam, in particular where you are required to know a specific piece of information. If you prepare with the Test Day Data Booklet and the Exam Simulations, the Test Day Data Booklet will likely be the only information you need on the day of your ICCRC Full Skills Exam.
15. Can I bring the Test Day Data Book into my test?
Yes! It is absolutely essential to bring the Test Day Data Book into the exam room with you. Remember that you only have 1 minute and 48 seconds to answer each question, so it is important to get familiar with your book as much as possible.
The Test Day Data Booklet was written in a way to allow you to access important information in a matter of seconds rather than wasting valuable minutes looking through your IRPA or notes, so we recommend keeping this as your main source of consultation rather than looking through several papers on test day.
16. Do you offer the books online?
Yes. The three exam simulations are available online and this includes the references and the answer key. However, the Test Day Data Booklet is only available in paper format.
17. I have paid for the online simulations. When will I be able to access them?
You will receive an email confirming your access within 24 hours after placing your order. This access will remain active for 90 days or until the date of the next exam (whichever comes first).
18. I will be in Montreal, can I go to your office to pick up the books?
We always love to meet our clients face to face, so feel free to email us at email@example.com if you would like to pick up your order in person. Our office is conveniently located in downtown Montreal. By appointment only, so please remember to email us in advance.
19. I don’t want to use a credit card – is there another way to pay?
Unfortunately, we can’t accept any other method. If you do not have a credit card, you could ask a friend to use theirs and then you give them cash. Alternatively, you can visit our Montreal office and pay in cash (by appointment only).
20. Can I cancel an order I just placed?
If the order hasn’t been shipped by the time you request a cancellation (business hours apply), we will be able to cancel it. However, the refund will be processed within the next 48 business hours and a check will be mailed to the shipping address you previously provided.
* Please notice a 4% administrative fee will be deducted from your refund.
21. I started on one of the Exam Simulation Booklets and your answer sheet has a different answer to the one I got. Is it a mistake in the answer sheet?
Our question booklets have been reviewed dozens of times by independent ICCRC members, exam specialists, lawyers and language experts to give you the best questions available. Some questions have been written to try to trick you (just like your real exam) so be sure to read them carefully before answering.
We also include a Reference Guide which will guide you to the specific source and explanation that leads to the answer, though it is always better to research on your own and see if you match up. However, if you have followed all of these steps and still cannot find the correct answer, send us an email and we’ll be happy to help.
22. I am unsure about one of the answers – can I email you to ask for an explanation?
We generally like to let our clients try to find the answers themselves since that is where you really learn and dig deep into the manuals. As you are reading to find some little detail that leads to the answer, all of the information that you skim over gets retained. If you really get stuck, the Reference Guide provided will lead you to the correct answer. Having said that, of course, we are here to help, so send an email anytime.
23. Do you also offer IELTS/TEF training?
Yes, we certainly do. We have 3 TEF and 2 IELTS instructors on staff who are experts in their field.